See, it's like this. I can't have things delivered to my apartment. It's impossible. So when I order things on the internet, I have them shipped elsewheres. When I worked in the office I just had them sent there, but alas, no more. I do now have an office job again, but I'm only there half the day, and besides, I just started. Bad form. So when I decided to buy a laptop from newegg, I told them to ship it to my fiance's workplace. He orders things from them all the time, and has the same billing address as me, and has them shipped to his office. So I figured, no problem, right?
Wrong. What I'd gotten an inkling of, but didn't realize until now, is that newegg are a bunch of "security" nazis. "Security" goes in quotes because while they make it look like they're protecting you, they're actually only protecting themselves against anyone being able to accuse them of not being secure. Just like the airport.
So two hours after I place my order, I get this email from them saying there's a problem. I do some poking, and realize that the "problem" is that the shipping address that I've given them isn't on file with my credit card. Well no duh. Credit cards don't keep shipping addresses on file. My billing address, email, and cell matched perfectly, but they don't care. I sent them an email trying to explain that I can't ship to my house and that I don't know what the hell they're talking about, having a shipping address on file with the credit card.
They responded, telling me that, what if someone had stolen my billing statement? Then they could have items shipped wherever, using my credit card! Well, sure. But a), it's me placing the order, not some credit card thief. b) the billing statement doesn't have the whole credit card number, or the security code on the back or the 800 number listed on the back, all of which is information required during checkout. c) the billing statement doesn't have my email address on it, which is indeed on file with my credit card and which I've been writing them from. d) the billing statement doesn't have my cell number on it, which is on file with my credit card and which I provided to newegg (and which they haven't bothered trying to call, those gurus of security).
So apparently they're under the impression that the most logical answer to my order is that someone stole my billing statement, credit card, cell phone, and gmail password? You know, that would be a hell of a lot of work for the POS $400 laptop that I'm trying to buy. If you were gonna do all that, don't you think you'd at least go for an average priced laptop, instead of the absolute cheapest one they sell? Ooh, ooohh, maybe I'm actually AN IDENTITY STEALING ALIEN! Yeah, that's it! I've even stolen Melissa's flesh, so that an in person meeting wouldn't prove anything! I really want to tell them to put down the conspiracy theorist magazines for a goddamn minute and think. But apparently that's not an option.
I'm really bummed. I was just trying to get a little computer so that I can write while I'm at the studio without lugging my PowerBook around. It shouldn't be this difficult, and with most online purchases it isn't. I'll have to see if I can find the same computer elsewhere. Newegg, when you act like this, the terrorists win.